Definitions
In this policy, the following terms are defined as follows:
- Any information relating to an identified or identifiable individual, such as name, email address, phone number, or location data.
- Any operation performed on personal data, including collection, storage, adaptation, erasure, or use.
- An individual who visits or interacts with the metadiantha.pro website or uses our services.
- The online spiritual guidance services and resources provided by metadiantha.pro.
- Small text files stored on a users device by a website to remember preferences, collect usage data, or authenticate sessions.
Data Collection
We collect data to improve our offerings, communicate with users, and comply with legal obligations. Data sources include:
Data You Provide
When you interact with our site or services, you may provide:
- Your name, email address, phone number, and business ID when registering an account or contacting us.
- Responses to surveys, feedback forms, and interactive exercises during workshops.
- Content you upload or share through user forums, journals, or personalized coaching logs.
- Payment information such as billing address and transaction details when purchasing a plan.
- Preferences set within your user profile, including notification settings and session schedules.
- Communications you send when requesting support or inquiries via email or contact forms.
Automatically Collected Data
We automatically collect certain data when you use our website, such as:
- Technical information like IP address, browser type, device model, and operating system.
- Usage data including pages viewed, time spent on each page, clicks, and scroll behavior.
- Session logs recording interactions with interactive exercises, accessed resources, and navigation paths.
- Cookie data and tracking identifiers to analyze site performance and user preferences.
- Referring URLs and search terms that led you to our site.
- Aggregated metrics on workshop attendance and content engagement patterns.
Data from Third Parties
We may receive data about you from trusted partners and service providers:
- Analytics providers such as Google Analytics for aggregated usage statistics.
- Payment processors for transaction verification and fraud prevention.
- Email service platforms for delivering newsletters and workshop updates.
Purposes of Processing
We process data for the following purposes:
- To deliver and manage your access to metadiantha resources and workshops.
- To communicate updates, schedule sessions, and respond to inquiries.
- To personalize content recommendations based on your interaction history.
- To analyze usage patterns and improve site performance.
- To facilitate billing, payment processing, and account management.
- To ensure security, fraud detection, and abuse prevention.
- To comply with legal obligations and resolve disputes.
- To conduct research and develop new case study materials.
Legal Basis for Processing
Under applicable data protection law, we rely on the following legal bases:
- Consent: where you have given clear consent for processing your data.
- Contractual Necessity: to fulfill our service agreements and process payments.
- Legitimate Interests: for site security, analytics, and service improvement.
- Legal Obligation: to comply with laws, regulations, and law enforcement requests.
GDPR Rights
If you are located in the EU or EEA, you have the following rights under the GDPR:
- Right to access the personal data we hold about you.
- Right to rectify inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) under certain conditions.
- Right to restrict or object to processing of your data.
- Right to data portability in a structured, machine-readable format.
- Right to withdraw consent at any time without affecting lawfulness of prior processing.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Types of cookies we use include session cookies, persistent cookies, and third-party tracking cookies.
Cookies are categorized as necessary, performance, functionality, and targeting cookies.
You can manage or disable cookies through your browser settings or by visiting our cookie preferences center.
Cookie Policy
Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information with:
- Service providers who support site hosting, maintenance, and analytics.
- Payment processors to complete business transactions securely.
- Legal authorities when required by law or to protect rights.
- Affiliates and partners delivering co-branded workshops or events.
- Third-party integration platforms that you opt into connecting.
- Successors in case of merger, acquisition, or sale of assets.
International Data Transfers
Your data may be transferred to and processed in countries outside your own jurisdiction, including Thailand, where metadiantha is based.
We implement standard contractual clauses, encryption, and access controls to safeguard data during international transfers.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Account information is retained for the duration of your active subscription plus one year for administrative purposes.
Support inquiries and communication logs are kept for up to two years for quality assurance and training.
System and access logs are retained for one year to ensure security monitoring and auditing.
You can request deletion of your personal data at any time; we will delete or anonymize it unless retention is required by law.
Security Measures
We maintain technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- Encrypted communication channels (HTTPS/TLS) and database encryption.
- Regular vulnerability assessments, penetration testing, and code reviews.
- Access controls, multi-factor authentication, and staff training on data protection.
User Rights
At Metadiantha we believe you should control your personal information. Drawing on real-world scenarios and practical cases from our work in Thailand, we explain here how you can exercise your rights under applicable data protection laws.
- Right of access: request a detailed report of what personal data we hold about you, illustrated by user scenario where we delivered a comprehensive summary within days.
- Right to rectification: submit examples of inaccurate information and see practical updates applied promptly, based on case examples collected in Phatthalung.
- Right to erasure: review a case study where a user’s obsolete profile details were fully removed at their request.
- Right to data portability: understand how we provided structured personal data in machine-readable format for a real client transfer.
- Right to restrict processing: explore a scenario where a former student paused marketing communications while reviewing their records.
- Right to object: read about a practical case in which a user objected to analytics tracking and saw adjustments implemented.
- Right to withdraw consent: learn from an example when consent for email updates was retracted and unsubscribed instantaneously.
- Right to lodge a complaint: view a case where a complaint to local authorities led to a timely resolution.
How to Submit Data Rights Requests
To exercise any of these rights, please send a written request to [email protected] or mail to Chamuang Sub District, Amphoe Khuan Khanun District, Phatthalung Province 93110, Thailand. Include your name, contact details, and a clear description of the request, referencing any relevant case examples if applicable.
We aim to acknowledge requests within 5 business days and complete responses within one month, based on similar cases we have handled earlier in 2026.
Marketing Communications
We may send you newsletters or updates about Metadiantha offerings if you have opted in. All messages will reference specific case studies or workshop opportunities relevant to your interests.
To stop receiving marketing emails, click the unsubscribe link in any message or notify us at [email protected]. We follow the same practical removal steps demonstrated in our earlier user scenarios.
Children’s Privacy
Metadiantha does not knowingly collect personal information from anyone under 16 without parental consent. In cases where we identify such data, we apply the procedures from our documented examples to remove it promptly.
Links to Other Websites
Our site may contain links to external resources. We present case-based reviews of third parties before linking, but we are not responsible for their content or practices.
Policy Updates
We review and update this policy periodically. Drawing on practical cases and new scenarios, the latest revision date is provided above. All updates reflect lessons learned in real-world applications.